HIGHMARK COMMERCIAL MEDICAL POLICY - PENNSYLVANIA

 
 

Medical Policy:
S-272-003
Topic:
Hematopoietic Cell Transplantation: Blood Cancers
Section:
Surgery
Effective Date:
October 1, 2024
Issued Date:
October 1, 2024
Last Revision Date:
September 2024
Annual Review:
April 2023
 
 

Hematopoietic Cell Transplantation (HCT) involves the intravenous (IV) infusion of allogeneic (donor) or autologous stem cells to reestablish hematopoietic function in individuals whose bone marrow or immune system is damaged or defective. They can be harvested from bone marrow, peripheral blood, or umbilical cord blood and placenta shortly after delivery of neonates.

A variety of blood cancers may be treated with either allogeneic or autologous HCT, including but not limited to:

  • Amyloidosis:
    • Primary; or
  • Leukemia:
    • Lymphoblastic, acute:
      • Adult; or
      • Pediatric; or
    • Lymphocytic, chronic; or
    • Myeloid, acute; or
    • Myeloid, chronic; or
  • Lymphoma:
    • Hodgkin lymphoma; or
    • Non-Hodgkin lymphoma;
      • B-Cell; or
      • T-Cell; or
    • Small Lymphocytic; or
  • Multiple myeloma; or
  • Myelodysplastic Syndromes; or
  • Myeloproliferative Neoplasms; or
  • POEMS syndrome; or
  • Waldenström Macroglobulinemia

Donor lymphocyte infusion (DLI), also called donor leukocyte or buffy-coat infusion, is another type of therapy in which T lymphocytes from the blood of a donor are given to a patient who has already received a hematopoietic cell transplant (HCT) from the same donor. The DLI therapeutic effect results from a graft-versus-leukemic or graft-versus-tumor effect due to recognition of certain antigens on the cancer cells by the donor lymphocytes and the resultant elimination of the tumor cells.

Policy Position Coverage is subject to the specific terms of the member's benefit plan.

Acute Lymphoblastic Leukemia (ALL)

Adult ALL

Allogeneic HCT may be considered medically necessary to treat adult ALL when at least ONE of the following clinical criteria has been met:

  • Individual is in first complete remission for any risk level; or 
  • Individual is in second or greater remission; or
  • Individual has relapsed or refractory ALL; or 
  • Individual has relapsing ALL after a prior autologous HCT; or
  • Individual has failed induction therapy; or
  • Individual has B-cell lineage ALL with marrow relapse while on treatment or within six months of completing treatment; or
  • Individual has T-cell lineage ALL in first or subsequent remission.

A second allogeneic HCT to treat ALL when relapsed disease occurs more than six (6) months after initial allogeneic HCT may be considered medically necessary.

Note:

High-risk* for relapse may include but are not limited to:

  • Age older than 35 years; or
  • Leukocytosis at presentation of:
    • Greater than 30000/μL (B-cell lineage); or
    • Greater than 100000/μL (T-cell lineage), or
  • “Poor prognosis” genetic abnormalities like the Philadelphia chromosome (t[9;22]); or
  • Extramedullary disease; or
  • Time to attain complete remission longer than four (4) weeks.

Allogeneic HCT to treat adult ALL not meeting the criteria as listed in this policy considered not medically necessary.


Autologous HCT to treat adult ALL in first complete remission but at high-risk* of relapse may be considered medically necessary.

Autologous HCT to treat adult ALL not meeting the criteria as indicated in this policy is considered not medically necessary.


Pediatric ALL

Autologous or allogeneic HCT may be considered medically necessary to treat pediatric ALL when at least ONE of the following clinical criteria has been met:

  • In first complete remission and at high risk of relapse; or 
  • In second or greater remissions or refractory ALL.

Allogeneic HCT may be considered medically necessary to treat relapsing ALL after a prior autologous HCT in pediatric individuals.

Autologous or allogeneic HCT not meeting the criteria as indicated in this policy is considered not medically necessary.


Reduced-Intensity Conditioning (RIC) for ALL

RIC allogeneic HCT may be considered medically necessary as a treatment for ALL in individuals who are in complete marrow and extramedullary first or second remission, and who, for medical reasons, would be unable to tolerate a standard myeloablative conditioning regimen. 

RIC HCT not meeting the criteria as listed in this policy is considered not medically necessary.


Guidelines for Autologous and Allogeneic HCT in ALL

 Indication

Children (Age <18 Years)

Adults (Age ≥18 Years)

 

Allogeneic HCT

Autologous HCT

Allogeneic HCT

Autologous HCT

First complete response, standard-risk

N

N

S

N

First complete response, high-risk

S

N

S

N

Second complete response

S

N

S

N

At least third complete response

C

N

S

N

Not in remission

C

N

S

N

ALL: acute lymphoblastic leukemia; C: clinical evidence available; HCT: hematopoietic cell transplantation; N: not generally recommended; S: standard of care.


Acute Myeloid Leukemia (AML)

Allogeneic HCT using a myeloablative conditioning regimen may be considered medically necessary to treat ANY of the following conditions: 

  • Poor- to intermediate-risk AML in first complete remission CR1 (see table below); or
  • AML that is refractory to standard induction chemotherapy but can be brought into CR with intensified induction therapy; or
  • AML that relapses following chemotherapy-induced CR1 but can be brought into CR1 or beyond with intensified induction chemotherapy; or
  • AML in individuals who have relapsed following a prior autologous HCT but can be brought into CR with intensified induction chemotherapy and are medically able to tolerate the procedure.  

Allogeneic HCT using a reduced-intensity conditioning regimen may be considered medically necessary as a treatment of AML in individuals who are in complete marrow and extramedullary remission (CR1 and beyond), and who for medical reasons would be unable to tolerate a myeloablative conditioning regimen.

Autologous HCT may be considered medically necessary in individuals who are not candidates for allogenic HCT to treat AML in CR1 or beyond, or relapsed AML, if responsive to intensified induction chemotherapy.

The use of allogeneic or autologous HCT in individuals to treat AML not meeting the criteria as indicated in this policy is considered not medically necessary.

Risk status of AML based on Genetic Factors

The newer, currently preferred, World Health Organization classification of AML incorporates and interrelates morphology, cytogenetics, molecular genetics, and immunologic markers. It attempts to construct a classification that is universally applicable and prognostically valid. The World Health Organization system was adapted by National Comprehensive Cancer Network to estimate individual patient prognosis to guide management, as shown in the below table.

 Risk Status

Genetic Abnormalities

Favorable

t(8;21)(q22;q22.1); RUNX1-RUNX1T1
inv(16)(p13.1q22) or t(16;16)(p13.1;q22); CBFB-MYH11
Biallelic mutated CEBPA
Mutated NPM1 without FLT3-ITD or with FLT3-ITDlow

Intermediate

Mutated NPM1 and FLT3-ITDhigh
Wild-type NPM1 without FLT3-ITD or with FLT3-ITDlow (without adverse-risk genetic lesions)
t(9;11)(p21.3;q23.3); MLLT3-KMT2A
Cytogenetic abnormalities not classified as favorable or adverse 

Poor/Adverse

t(6;9)(p23;q34.1); DEK-NUP214
t(v;11q23.3); KMT2A rearranged
t(9;22)(q34.1;q11.2); BCR-ABL1
inv(3)(q21.3q26.2) or t(3;3)(q21.3;q26.2); GATA2,MECOM(EVI1)
-5 or del(5q); -7; -17/abn(17p)
Complex karyotype, monosomal karyotype
Wild-type NPM1 and FLT3-ITDhigh
Mutated RUNX1 (if not co-occurring with favorable-risk AML subtypes)
Mutated ASXL1 (if not co-occurring with favorable-risk AML subtypes)
Mutated TP53

AML: Acute myeloid leukemia; ITD: Internal tandem duplication


Chronic Lymphocytic Leukemia and Small Lymphocytic Lymphoma

Allogeneic HCT may be considered medically necessary to treat individuals with markers of poor-risk disease for EITHER of the following conditions:

  • CLL; or
  • SLL. 

Use of a myeloablative or reduced-intensity pre-transplant conditioning regimen should be individualized based on factors that include individual age, the presence of comorbidities, and disease burden.

Allogeneic HCT to treat CLL or SLL not meeting the criteria as indicated in this policy is considered not medically necessary.


Chronic Myeloid Leukemia (CML)

Allogeneic HCT to treat CML may be considered medically necessary for ANY of the following indications:

  • Individual has not reached hematologic remission after three (3) months of tyrosine kinase inhibitor (TKI) therapy; or
  • Lack of cytogenetic response or those individuals in cytogenetic relapse at six (6), 12, or 18 months after achieving initial hematologic remission after three (3) months of TKI therapy; or
  • Individual has not reached molecular remission by 12 months of TKI therapy; or
  • Disease progression on TKI therapy has moved  to accelerated phase or blast crisis; or
  • Individual is not a candidate for TKI therapy.

Allogeneic HCT using a reduced-intensity conditioning (RIC) regimen to treat CML may be considered medically necessary for the following:

  • Individual meets clinical criteria for allogenic HCT but are NOT considered candidates for a myeloablative conditioning HCT:
    • Clinical criteria that preclude use of a standard myeloablative conditioning regimen may include but are not limited to:
      • Individuals greater than 60 years of age; or
      • Individuals with comorbidities including but not limited to:
        • Liver or kidney dysfunction; or
        • Generalized debilitation; or
        • Prior intensive chemotherapy; or
        • Low Karnofsky performance status.

Allogeneic HCT to treat CML not meeting the criteria as indicated in this policy is considered not medically necessary.


Hodgkin Lymphoma (HL)

The following HCT treatments may be considered medically necessary for individuals with primary refractory or relapsed HL:

  • Autologous HCT; or
  • Allogeneic HCT, using either:
    • Myeloablative; or
    • Reduced intensity conditioning regimens.

Tandem autologous HCT may be considered medically necessary:

  • In individuals with primary refractory HL; or
  • In individuals with relapsed disease with poor risk features who do not attain a complete remission to cytoreductive chemotherapy prior to transplantation.

Autologous or allogeneic HCT to treat Hodgkin lymphoma not meeting the criteria as listed in this policy is considered not medically necessary.

Lugano Classification Staging System for Hodgkin Lymphoma

The staging system used for Hodgkin lymphoma is the Lugano classification. It has 4 stages, labeled I, II, III, and IV.  For limited stage (I or II) HL that affects an organ outside of the lymph system, the letter E is added to the stage (for example, stage IE or IIE).

Stage

Area of Concern

I

  • Involvement of a single lymph node region (I) or localized involvement of a single extralymphatic organ or site (IE).

II

  • Involvement of two or more lymph node regions on the same side of the diaphragm (II) or localized involvement of a single associated extralymphatic organ or site and its regional lymph node(s), with or without involvement of other lymph node regions on the same side of the diaphragm (IIE). 

III

  • Involvement of lymph node regions on both sides of the diaphragm (III), which may also be accompanied by localized involvement of an associated extralymphatic organ or site (IIIE), by involvement of the spleen (IIIS), or by both (IIIE+S).

IV

  • Disseminated (multifocal) involvement of one or more extralymphatic organs, with or without associated lymph node involvement, or isolated extralymphatic organ involvement with distant (nonregional) nodal involvement.

Note: The number of lymph node regions involved may be indicated by a subscript (e.g., II3).

Each stage may also be assigned a letter (A or B). B is added (stage IIIB, for example) if a person has ANY of these B symptoms:

  • Loss of more than 10% of body weight over the previous 6 months (without dieting)
  • Unexplained fever of at least 100.4°F (38°C)
  • Drenching night sweats

If a person has any B symptoms, it usually means the lymphoma is more advanced, and more intensive treatment is often recommended. If no B symptoms are present, the letter A is added to the stage.

 

PET 5-Point Scale (Deauville Criteria) for Hodgkin Lymphoma

 Score

PET/CT Scan Result

 

Negative

1

No uptake

2

Uptake less than or equal to mediastinum

3

Uptake greater than mediastinum but less than or equal to liver

 

Positive

4

Uptake moderately higher than liver and visually above adjacent background activity

5

Uptake markedly higher than liver and/or new lesions

Xa

New areas of uptake unlikely to be related to lymphoma

a Watchful waiting, biopsy, or additional imaging tests may be appropriate depending on clinical circumstances. Obtaining a second opinion/overread of the imaging may be beneficial.

 


Multiple Myeloma (MM)

A single or second (salvage) autologous HCT may be considered medically necessary to treat MM.

 

Tandem autologous HCT may be considered medically necessary to treat MM in individuals who fail to achieve at least a near-complete or very good partial response after the first transplant in the tandem sequence.

 

Tandem transplantation with an initial round of autologous HCT followed by a non-marrow-ablative conditioning regimen and allogeneic HCT (i.e., reduced-intensity conditioning (RIC) transplant) may be considered medically necessary to treat newly diagnosed MM individuals.

 

Autologous HCT, single or tandem, or allogeneic HCT RIC used to treat MM not meeting the criteria as indicated in this policy is considered not medically necessary.


Myelodysplastic Syndromes and Myeloproliferative Neoplasms

Myeloablative allogeneic HCT may be considered medically necessary as a treatment of EITHER of the following conditions:

  • Myelodysplastic syndromes; or 
  • Myeloproliferative neoplasms.

Reduced-intensity conditioning allogeneic HCT may be considered medically necessary as a risk-adapted treatment in individuals,  who for medical reasons would be unable to tolerate a myeloablative conditioning regimen as a treatment of EITHER of the following conditions:

  • Myelodysplastic syndromes; or
  • Myeloproliferative neoplasms.

Myeloablative allogeneic HCT or reduced-intensity conditioning allogeneic HCT for myelodysplastic syndromes and myeloproliferative neoplasms not meeting the criteria as indicated in this policy is considered not medically necessary.


Non-Hodgkin Lymphoma (NHL)

Aggressive NHL B-cell Subtype

Allogeneic HCT using a myeloablative conditioning regimen or autologous HCT may be considered medically necessary to treat individuals with aggressive NHL B-cell subtypes (EXCEPT mantle cell lymphoma) for ANY of the following:

  • As salvage therapy for individuals who do not achieve a complete remission (CR) after first-line treatment (induction) with a full course of standard-dose chemotherapy; or
  • To achieve or consolidate a CR for those in a chemo-sensitive first or subsequent relapse; or
  • To consolidate a first CR in individuals with diffuse large B-cell lymphoma, with an age-adjusted International Prognostic Index score that predicts a high- or high-intermediate risk of relapse.

Allogeneic HCT to treat individuals with aggressive NHL B-cell subtypes not meeting the criteria as listed in this policy are considered not medically necessary.


Indolent NHL B-cell Subtype

Allogeneic HCT using a myeloablative conditioning regimen or autologous HCT maybe considered medically necessary to treat individuals with indolent NHL B-cell subtypes for ANY of the following:

  • As salvage therapy for individuals who do not achieve CR after first-line treatment (induction) with a full course of standard-dose chemotherapy; or
  • To achieve or consolidate CR for individuals in a first or subsequent chemo sensitive relapse, whether or not their lymphoma has undergone transformation to a higher grade.

Allogeneic HCT to treat individuals with indolent NHL B-cell subtypes not meeting the criteria as listed in this policy are considered not medically necessary.


Mantle Cell Lymphoma

Autologous HCT may be considered medically necessary to consolidate a first remission of mantle cell lymphoma.

Salvage Therapy for Mantle Cell Lymphoma

  • Allogeneic HCT, myeloablative or reduced-intensity conditioning, used as salvage therapy for mantle cell lymphoma may be considered medically necessary.

HCT to treat mantle cell lymphoma not meeting the criteria as indicated in this policy is considered not medically necessary.


RIC for NHL

Reduced-intensity conditioning (RIC) allogeneic HCT to treat individuals with NHL may be considered medically necessary for those individuals who meet the above criteria for an allogeneic HCT but who do not qualify for a myeloablative allogeneic HCT.

 

RIC allogeneic HCT not meeting the criteria to treat NHL as indicated in this policy is considered not medically necessary.


T-Cell Lymphoma

HCT may be considered medically necessary for individuals with mature T-cell or natural killer cell (peripheral T-cell) neoplasms as follows:

  • Autologous HCT may be considered medically necessary to consolidate a first complete remission in high-risk peripheral T-cell lymphoma.
  • Autologous or allogeneic HCT (myeloablative or reduced-intensity conditioning) may be considered medically necessary as salvage therapy.

Autologous or allogeneic HCT for treatment of T-cell lymphoma not meeting the criteria as indicated in this policy is considered not medically necessary.

Note: Please see attached table or WHO classification of Non-Hodgkin Lymphomas.


POEMS Syndrome

Autologous HCT to treat disseminated POEMS Syndrome may be considered medically necessary for individuals who are eligible as EITHER:

  • Sole therapy; or
  • Consolidation after induction therapy.

Autologous HCT to treat disseminated POEMS Syndrome not meeting the criteria as indicated in this policy is considered not medically necessary.


Primary Systemic Amyloidosis (AL)

Autologous HCT to treat primary systemic AL may be considered medically necessary when ALL the following patient selection criteria are met:

  • Age greater than 18 years; and
  • Tissue diagnosis of amyloidosis by:
    • Abdominal fat aspirate; or
    • Biopsy of involved organ; and
  • Eastern Cooperative Oncology Group (ECOG) performance status score of zero to two (0- 2); and
  • New York Heart Association class I/II and no more than two involved major organs (liver, heart, kidney, autonomic nerve); and
  • Supine systolic blood pressure greater than 90 mm/Hg; and
  • Asymptomatic or compensated cardiac function including but not limited to:
    • Absence of congestive heart failure; and
    • Echocardiographic left ejection fraction greater than 40%; and
    • Cardiac interventricular septal thickness is greater than 12 mm; and
  • Renal function with a creatinine clearance of at least 30 ml/min.

Note:  When available, a clinical trial should be utilized.  

 

Autologous HCT to treat primary systemic AL not meeting the criteria as indicated in this policy is considered not medically necessary.


Waldenström Macroglobulinemia (WM)

Autologous HCT to treat previously treated WM may be considered medically necessary.

Autologous HCT not meeting the criteria as indicated in this policy is considered not medically necessary.


Allogeneic HCT, either ablative or non-ablative, to treat previously treated WM may be considered medically necessary.

Allogeneic HCT to treat previously treated WM not meeting the criteria as indicated in this policy is considered not medically necessary.


Experimental/Investigational

The following conditions for autologous HCT or allogeneic HCT to treat individuals for blood cancers are considered experimental/investigational and therefore, non-covered because the safety and/or effectiveness of this service cannot be established by the available published peer-reviewed literature:

  • Chronic Lymphocytic Leukemia/Small Lymphocytic Lymphoma (CLL/SLL):
    • Autologous HCT; or
  • Chronic Myeloid Leukemia (CML):
    • Autologous HCT; or
  • Hodgkin Lymphoma: 
    • Initial therapy for newly diagnosed disease; or
    • To consolidate a first complete remission; or
    • Second autologous HCT for relapsed HL after a prior autologous HCT.
  • Multiple Myeloma (MM):
    • Allogeneic HCT, myeloablative or nonmyeloablative
      • Initial therapy of newly diagnosed MM; or
      • Salvage therapy; or
  • Mantle Cell Lymphoma:
    • Autologous HCT used as salvage therapy; or
    • Allogeneic HCT to consolidate a first remission of mantle cell lymphoma; or
  • Non-Hodgkins Lymphoma (NHL):
    • Initial therapy for any NHL; or
    • To consolidate a first CR for individuals with diffuse large B-cell lymphoma and an International Prognostic Index score that predicts a low- or low-intermediate risk of relapse; or
    • To consolidate a first CR for individuals with indolent NHL B-cell subtypes; or
    • Tandem HCT to treat individuals with any stage, grade, or subtype of NHL; or
  • POEMS Syndrome:
    • Allogeneic and tandem HCT; or
  • Primary Systemic Amyloidosis (AL):
    • Allogeneic HCT; or
  • T-Cell Lymphoma:
    • Allogeneic HCT to consolidate a first remission.

Allogeneic HCT Procedure Codes

 

38205

38230

38240

38242

S2140

S2142

S2150

Autologous HCT Procedure Codes

 

38206

38232

38241

S2150

 

 

 




Donor Leukocyte Infusion 

DLI may be considered medically necessary for adults and children following allogeneic HCT that was originally considered medically necessary for the treatment of a hematologic malignancy that has relapsed, or does not respond, to prevent relapse in the setting of a high risk of relapse, or to convert a patient from mixed to full donor chimerism with ANY of the following conditions:

  • Individuals with acute myeloid leukemia (AML); or
  • Individuals with chronic myeloid leukemia (CML); or
  • Individuals with Hodgkin's disease (HD); or
  • Individuals with acute lymphocytic leukemia (ALL); or
  • Individuals with multiple myeloma (MM).

DLI not meeting the criteria as indicated in this policy is considered experimental/investigational and therefore non-covered because the safety and/or effectiveness of this services cannot be established by the available published peer-reviewed literature.

Charges for the leukapheresis procedure for the donor are eligible for payment when the donor leukocyte infusion is covered.  Payment for eligible donor leukapheresis procedures may be equated to therapeutic apheresis for white blood cells. 

Experimental/Investigational

The following procedures concerning DLI are considered experimental/investigational and therefore non-covered because the safety and/or effectiveness of this service cannot be established by the available published peer-reviewed literature:

  • Genetic or other modification of donor leukocytes
  • Following allogeneic HCT that was originally considered investigational for the treatment of a hematologic malignancy; or
  • Treatment of non-hematologic malignancies following a prior allogeneic HCT; or
  • Other applications of DLI including but not limited to:
    • Individuals with:
      • Myelodysplastic syndromes; or
      • Non-Hodgkin's lymphoma; or
      • Autism spectrum disorder.

36511

38242

 

 

 

 

 




Related Policies

Refer to Medical Policy S-11, Pheresis Therapy, for additional information.

Refer to Medical Policy S-226, Placenta/Umbilical Cord Blood as a Source of Stem Cells, for additional information.

Refer to Medical Policy V-37, Autism Spectrum Disorders, for additional information.

Refer to Medical Policy Z-46, Blood and Bone Marrow Storage, for additional information. 


Professional Statements and Societal Positions Guidelines

National Comprehensive Cancer Network – 2022

Acute Lymphoblastic Leukemia

Adult ALL – v.1.2022

Current National Comprehensive Cancer Network guidelines for ALL indicate allo-HCT is appropriate for consolidation treatment of most poor risk (eg, the Philadelphia chromosome-positive, relapsed, or refractory) patients with ALL. The guidelines

state that for appropriately fit older adults with ALL who are achieving remission, “consideration of autologous or reduced-intensity allogeneic stem cell transplantation may be appropriate.” In addition, the guidelines note that chronologic age is not a good surrogate for fitness for therapy and that patient should be evaluated on an individual basis.

 

Pediatric ALL – v.1.2022

Current National Comprehensive Cancer Network guidelines for pediatric ALL recommend "Allogeneic HSCT has demonstrated improved clinical outcomes in pediatric ALL patients with evidence of certain high-risk features and/or persistent disease. In addition, survival rates appear to be comparable regardless of the stem cell source (matched related, matched unrelated, cord blood, or haploidentical donor)." The guidelines state that the benefit of allo-HCT in infants is still controversial.

 

Acute Myeloid Leukemia – v.3.2023

NCCN guidelines recommend:

In patients younger than 60 years of age:

·         Patients with antecedent hematologic disease or treatment-related AML are considered poor-risk, unless they have favorable cytogenetics. HLA testing should be performed promptly in those who may be candidates for either fully ablative or reduced-intensity conditioning (RIC) allogeneic HCT from a matched sibling or an alternative donor, which constitutes the best option for long-term disease control.

 

In patients 60 years or older:

·         After induction, with residual disease, consider allogeneic HCT.

·         Allogeneic transplant is a reasonable option in patients who experience failure after re-induction with certain regimens (eg, intermediate- or high-dose cytarabine), and have identified donors available to start conditioning within 4–6 weeks from start of induction therapy. Patients without an identified donor would most likelyneed some additional therapy as a bridge to transplant. HCT may be appropriate for patients with a low level of residual disease post-induction (eg, patients with prior MDS who reverted back to MDS with <10% blasts). It is preferred that this approach be given in the context of a clinical trial.

·         Post-remission therpy, allogeneic HCT

·         Post-induction therapy, allogeneic HCT

 

In patients greater than or equal to 18 years of age:

·         Surveillance and relapse/refractory disease (algorithm)

o    Matched sibling or alternate donor HCT

o    If a second complete response is achieved, then consolidation with allogeneic HCT should be considered.

 

B-Cell Lymphomas – v.2.2023

Follicular Lymphoma Stage 1 or 2

NCCN guidelines recommend allogeneic hematopoietic cell transplant in selected cases as a second line consolidation or extended dosing.

 

Diffuse Large B-Cell, Marginal Zone, Burkitt, or Mantle Cell Lymphoma

NCCN guidelines recommend high dose therapy with autologous stem cell rescue or allogeneic hematopoietic cell transplant in highly select cases as a second line consolidation therapy.

 

Chronic Lymphocytic Leukemia/Small Lymphocytic Lymphoma – v.2.2023

Allogeneic HCT can be considered for CLL/SLL relapsed or refractory disease after prior therapy with BTKi- and venetoclax-based regimens in [individuals] without significant comorbidities. HCT-specific comorbidity index (HCT-Cl) could be used for the assessment of comorbidities prior to HCT and to predict the risks of non-relapse mortality and the probabilities of survival after HCT.

For individuals with CLL/SLL with del(17p) or TP53 mutation, a discussion of allogeneic HCT could be considered for [individuals] in remission with or after ibrutnib therapy, if CK (greater than or equal to 3 abnormalities) is present. However, available data suggests that CK (greater than or equal to 5 abnormalities)  associated with inferior overall survival and EFS following allogeneic HCT with reduced-intensity conditioning in patients with high-risk interphase cytoge

Chronic Myeloid Leukemia – v.1.2023

Current NCCN guidelines recommend allogeneic hematopoietic cell transplantation (allo-HCT) as an alternative treatment only for high-risk settings or in patients with advanced phase chronic myeloid leukemia (CML). Relevant recommendations a

  • "Allogeneic HCT is no longer recommended as a first-line treatment option for CP [chronic phase] CML." 
  • "Allogeneic HCT is an appropriate treatment option for the very rare patients presenting with BP [blast phase]-CML at diagnosis, patients with disease that is resistant to TKIs, patients with progression to AP [accelerated phase]-CML or BP-CML while on TKI therapy, and for the rare patients intolerant to all TKIs"
  • Evaluation for allogeneic HCT...is recommended for all patients with AP-CML or BP-CML"

The Network guidelines also state: "Non-myeloablative allogeneic HCT is a well-tolerated treatment option for patients with a matched donor and the selection of patients is based on their age and the presence of comorbidities."

 

Autologous HCT for CML is not addressed in these guidelines.

Donor Leukocyte Infusion – 2022

National Comprehensive Cancer Network (NCCN) – 2022

NCCN recommendations for treating ALL (v.1.2022) patients with disease that relapses after an initial allogeneic HCT, may include a second allogeneic HCT and/or DLI.

NCCN states for pediatric ALL (v.1.2022), “one of the early treatments for [individuals] with advanced ALL included adoptive cell therapy to induce a graft-versus-leukemia effect through allogeneic HSCT or donor lymphocyte infusions. However, this method resulted in a significant graft-versus-host disease (GVHD).”

NCCN recommendations for treating CML (v.3.2022) state that DLI is effective in inducing durable molecular remissions in the majority of patients with relapsed CML following allogeneic HCT, though it is more effective in patients with chronic phase relapse than advanced phase relapse.

NCCN guidelines for AML (v.1.2022) has the following statement. “A study suggests that azacytidine followed by donor lymphocyte infusions may be a treatment option for therapy in [individuals] who have AML that relapses after allogeneic HCT. These data are based on a prospective phase II trial.”

NCCN recommendations for treating MM (v.5.2022) state that individuals whose disease does not respond to or relapses after allogeneic hematopoietic cell grafting may receive donor lymphocyte infusions to stimulate a beneficial graft-versus-myeloma effect or other myeloma therapies on or off a clinical trial.

Hodgkin Lymphoma – v.2.2023

Current National Comprehensive Cancer Network guidelines for HL, include:

  • A recommendation for autologous or allogeneic HCT in patients with biopsy-proven refractory disease who have undergone second-line systemic therapy and are Deauville stage 5 according to restaging based on findings from positron emission tomography or computed tomography.
  • Additionally, in patients with biopsy-proven refractory disease who have undergone second-line systemic therapy and are Deauville stage 1-3 according to restaging based on findings from positron emission tomography or computed tomography, high-dose therapy and autologous stem cell rescue plus either observation or brentuximab vendotin for 1 year is recommended for patients with high-risk of relapse.

Multiple Myeloma – v.3.2023

According to the NCCN guidelines, for transplant-eligible patients autologous HCT is the preferred option after primary induction therapy while a delayed HCT after early stem cell collection and storage is appropriate as well. A repeat HCT can be considered for treatment of progressive/refractory disease after primary treatment in patients with prolonged response to initial HCT.

 

According to the NCCN Multiple Myeloma Panel, an autologous tandem transplant with or without maintenance therapy can be considered for all patients who are candidates for HCT and is an option for patients who do not achieve at least a VPGR after the first autologous HCT and those with high-risk features.

 

A second autologous HCT can be considered at the time of disease relapse.

 

Allogeneic HCT includes either myeloablative or nonmyeloablative (ie,"mini" transplant) transplants. Allogeneic HCT has been investigated as an alternative to autologous HCT to avoid the contamination of reinfused autologous tumor cells, but also to take advantage of the beneficial graft-versus-tumor effect associated with allogeneic transplants. However, lack of a suitable donor and increased morbidity has limited this approach, particularly for the typical older MM population.

 

Myelodysplastic Syndromes – v.1.2023

Allogeneic HCT from an HLA-matched sibling, matched unrelated, or alternative donor is a preferred approach for treating select individuals with MDS, particularly those with high-risk disease. This includes both standard and RIC strategies.

Myeloproliferative Neoplasms – v.3.2022

Allogeneic HCT is the only potentially curative treatment option resulting in long-term remissions for patients with MF. However, the use of myeloablative conditioning is associated with higher rates of non-relapse mortality (NRM). The use of reduced-intensity conditioning (RIC) has lowered the rates of NRM, but is also associated with a higher risk of relapse compared to myeloablative conditioning.

POEMS Syndrome – Multiple Myeloma – v.3.2023

Treatment: Autologous hematopoietic cell transplantation in patients who are eligible as sole therapy or as consolidation after induction therapy. Individualize treatment based on response and toxicity of prior therapy and patient’s performance status at the time of progression.

 

Systemic Light Chain Amyloidosis – v.2.2023

The National Comprehensive Cancer Network guidelines on systemic light chain amyloidosis (v.1.2022) recommend assessing organ involvement based on amyloidosis consensus criteria in newly diagnosed disease. Next, patients should be evaluated for stem cell transplant candidacy. The current guidelines list the following as therapeutic considerations for management of patients (all category 2A recommendations) along with best supportive care: "high-dose melphalan followed by autologous stem cell transplantation; oral melphalan and dexamethasone; dexamethasone in combination with alpha-interferon; thalidomide plus dexamethasone; lenalidomide and dexamethasone; lenalidomide/cyclophosphamide/dexamethasone; pomalidomide and dexamethasone; bortezomib with or without dexamethasone; bortezomib with melphalan plus dexamethasone; cyclophosphamide, thalidomide, and dexamethasone; and cyclophosphamide, bortezomib, and dexamethasone." Since the optimal therapy remains unknown, the NCCN "strongly encourages treatment in the context of a clinical trial when possible."

 

T-Cell Lymphomas – v.1.2023

Peripheral T-Cell Lymphoma

NCCN guidelines recommends considering high dose therapy with autologous stem cell transplant for high-risk IPI patients in CR1. For relapsed/refractory disease consider allogeneic hematopoietic cell transplant (HCT) or consider high-dose therapy with autologous stem cell rescue.

 

Adult T-Cell Lymphoma

NCCN guidelines recommends considering allogeneic HCT as additional therapy for acute adult t-cell leukemia/lymphoma.

 

T-Cell Prolymphocytic Leukemia

NCCN guidelines recommend in patients who achieve a CR or PR following initial therapy, consolidation with allogeneic HCT should be considered. Autologous HCT may be considered, if a donor is not available and if the patient is not physically fit to undergo allogeneic HCT.

 

Waldenström Macroglobulinemia – v.1.2023

National Comprehensive Cancer Network guidelines on Waldenström macroglobulinemia (WM) and lymphoplasmacytic lymphoma (v.2.2022) indicate that, for patients with previously treated WM, stem cell transplantation may be appropriate in selected cases with either: high-dose therapy with autologous stem cell rescue or allogeneic cell transplant (myeloablative or nonmyeloablative). The Network noted that allogeneic cell transplantation “should ideally be undertaken in the context of a clinical trial.” For potential autologous cell transplantation candidates, the guidelines also provide suggested treatment regimens considered non-stem-cell toxic.


 

 Acute Lymphoblastic Leukemia

Covered Diagnosis Codes for Procedure Codes: 38205, 38206, 38230, 38232, 38240, 38241, S2140, S2142

C91.00

C91.01

C91.02

 

 

 

 

 

Acute Myeloid Leukemia

Covered Diagnosis Codes for Procedure Codes: 38205, 38206, 38230, 38232, 38240, 38241, S2140, S2142, and S2150

C92.00

C92.01

C92.02

C92.40

C92.41

C92.42

C92.50

C92.51

C92.52

C92.60

C92.61

C92.62

C92.A0

C92.A1

C92.A2

C93.00

C93.01

C93.02

C94.00

C94.01

C94.02

C94.20

C94.21

C94.22

 

 

 

 

 

Chronic Lymphocytic Leukemia/Small Lymphocytic Lymphoma

Covered Diagnosis Codes for Procedure Codes: 38205, 38240, S2140, and S2142

 

C91.10

C91.11

 

 

 

 

 

 

Chronic Myeloid Leukemia

Covered Diagnosis Codes for Procedure Codes: 38205, 38220, 38221, 38222, 38230, 38240, S2140 and S2142

C92.10

C92.12

C92.20

C92.22

 

 

 

Hodgkin Lymphoma

Covered Diagnosis Codes for Procedure Codes: 38205, 38206, 38230, 38232, 38240, 38241, S2140, S2142, and S2150

 

C81.00

C81.01

C81.02

C81.03

C81.04

C81.05

C81.06

C81.07

C81.08

C81.09

C81.10

C81.11

C81.12

C81.13

C81.14

C81.15

C81.16

C81.17

C81.18

C81.19

C81.20

C81.21

C81.22

C81.23

C81.24

C81.25

C81.26

C81.27

C81.28

C81.29

C81.30

C81.31

C81.32

C81.33

C81.34

C81.35

C81.36

C81.37

C81.38

C81.39

C81.40

C81.41

C81.42

C81.43

C81.44

C81.45

C81.46

C81.47

C81.48

C81.49

C81.70

C81.71

C81.72

C81.73

C81.74

C81.75

C81.76

C81.77

C81.78

C81.79

C81.90

C81.91

C81.92

C81.93

C81.94

C81.95

C81.96

C81.97

C81.98

C81.99

 

Multiple Myeloma

Covered Diagnosis Codes for Procedure Codes: 38206, 38232, 38241, and S2150

C90.00

C90.02

 

 

 

 

 

 

Myelodysplastic Syndromes and Myeloproliferative Neoplasms

Covered Diagnosis Codes for Procedure Codes: 38205, 38230, 38240, S2140, S2142, and S2150

 

C94.40

C94.41

C94.42

C94.6

D46.0

D46.1

D46.20

D46.21

D46.22

D46.4

D46.9

D46.A

D46.B

D46.C

D46.Z

D47.1

D47.Z9

 

 

 

 

 

Non-Hodgkin Lymphoma

Covered Diagnosis Coeds for Procedure Codes:38205, 38206, 38230, 38232, 38240, 38241, S2140, S2142, and S2150

 

C82.00

C82.01

C82.02

C82.03

C82.04

C82.05

C82.06

C82.07

C82.08

C82.09

C82.10

C82.11

C82.12

C82.13

C82.14

C82.15

C82.16

C82.17

C82.18

C82.19

C82.20

C82.21

C82.22

C82.23

C82.24

C82.25

C82.26

C82.27

C82.28

C82.29

C82.30

C82.31

C82.32

C82.33

C82.34

C82.35

C82.36

C82.37

C82.38

C82.39

C82.40

C82.41

C82.42

C82.43

C82.44

C82.45

C82.46

C82.47

C82.48

C82.49

C82.50

C82.51

C82.52

C82.53

C82.54

C82.55

C82.56

C82.57

C82.58

C82.59

C82.60

C82.61

C82.62

C82.63

C82.64

C82.65

C82.66

C82.67

C82.68

C82.69

C82.80

C82.81

C82.82

C82.83

C82.84

C82.85

C82.86

C82.87

C82.88

C82.89

C82.90

C82.91

C82.92

C82.93

C82.94

C82.95

C82.96

C82.97

C82.98

C82.99

C83.00

C83.01

C83.02

C83.03

C83.04

C83.05

C83.06

C83.07

C83.08

C83.09

C83.10

C83.11

C83.12

C83.13

C83.14

C83.15

C83.16

C83.17

C83.18

C83.19

C83.30

C83.31

C83.32

C83.33

C83.34

C83.35

C83.36

C83.37

C83.38

C83.39

C83.50

C83.51

C83.52

C83.53

C83.54

C83.55

C83.56

C83.57

C83.58

C83.59

C83.70

C83.71

C83.72

C83.73

C83.74

C83.75

C83.76

C83.77

C83.78

C83.79

C83.80

C83.81

C83.82

C83.83

C83.84

C83.85

C83.86

C83.87

C83.88

C83.89

C83.90

C83.91

C83.92

C83.93

C83.94

C83.95

C83.96

C83.97

C83.98

C83.99

C84.40

C84.41

C84.42

C84.43

C84.44

C84.45

C84.46

C84.47

C84.48

C84.49

C84.60

C84.61

C84.62

C84.63

C84.64

C84.65

C84.66

C84.67

C84.68

C84.69

C84.70

C84.71

C84.72

C84.73

C84.74

C84.75

C84.76

C84.77

C84.78

C84.79

C84.90

C84.91

C84.92

C84.93

C84.94

C84.95

C84.96

C84.97

C84.98

C84.99

C84.A0

C84.A1

C84.A2

C84.A3

C84.A4

C84.A5

C84.A6

C84.A7

C84.A8

C84.A9

C84.Z0

C84.Z1

C84.Z2

C84.Z3

C84.Z4

C84.Z5

C84.Z6

C84.Z7

C84.Z8

C84.Z9

C85.10

C85.11

C85.12

C85.13

C85.14

C85.15

C85.16

C85.17

C85.18

C85.19

C85.20

C85.21

C85.22

C85.23

C85.24

C85.25

C85.26

C85.27

C85.28

C85.29

C85.80

C85.81

C85.82

C85.83

C85.84

C85.85

C85.86

C85.87

C85.88

C85.89

C85.90

C85.91

C85.92

C85.93

C85.94

C85.95

C85.96

C85.97

C85.98

C85.99

C88.80

C88.81

 

 

 

 

 

 

 

 

 

 

 

 

POEMS

Covered Diagnosis Codes for Procedure Codes: 38206, 38232, 38241, and S2150

D47.Z9

 

 

 

 

 

 

 

Primary Systemic Amyloidosis

Covered Diagnosis Codes for Procedure Codes: 38206, 38232, 38241, S2150

 

E85.81

 

 

 

 

 

 

 

Waldenström Macroglobulinemia

Covered Diagnosis Code for Procedure Codes:

 

C88.00

C88.01

 

 

 

 

 

 

Donor Leukocyte Infusion

Covered Diagnosis Codes for Procedure Code: 38242

 

C81.00

C81.01

C81.02

C81.03

C81.04

C81.05

C81.06

C81.07

C81.08

C81.09

C81.10

C81.11

C81.12

C81.13

C81.14

C81.15

C81.16

C81.17

C81.18

C81.19

C81.20

C81.21

C81.22

C81.23

C81.24

C81.25

C81.26

C81.27

C81.28

C81.29

C81.30

C81.31

C81.32

C81.33

C81.34

C81.35

C81.36

C81.37

C81.38

C81.39

C81.40

C81.41

C81.42

C81.43

C81.44

C81.45

C81.46

C81.47

C81.48

C81.49

C81.70

C81.71

C81.72

C81.73

C81.74

C81.75

C81.76

C81.77

C81.78

C81.79

C81.90

C81.91

C81.92

C81.93

C81.94

C81.95

C81.96

C81.97

C81.98

C81.99

C90.00

C90.01

C90.02

C91.00

C91.01

C91.02

C91.10

C91.11

C91.12

C91.30

C91.31

C91.32

C91.50

C91.51

C91.52

C91.60

C91.61

C91.62

C91.90

C91.91

C91.92

C91.A0

C91.A1

C91.A2

C91.Z0

C91.Z1

C91.Z2

C92.00

C92.01

C92.02

C92.10

C92.11

C92.12

C92.20

C92.21

C92.22

C92.30

C92.31

C92.32

C92.40

C92.41

C92.42

C92.50

C92.51

C92.52

C92.60

C92.61

C92.62

C92.90

C92.91

C92.92

C92.A0

C92.A1

C92.A2

C92.Z0

C92.Z1

C92.Z2

 

 

 

 

 

 

Non-Covered Diagnosis Codes for Procedure Code: 38242

 

C82.00

C82.01

C82.02

C82.03

C82.04

C82.05

C82.06

C82.07

C82.08

C82.09

C82.10

C82.11

C82.12

C82.13

C82.14

C82.15

C82.16

C82.17

C82.18

C82.19

C82.20

C82.21

C82.22

C82.23

C82.24

C82.25

C82.26

C82.27

C82.28

C82.29

C82.30

C82.31

C82.32

C82.33

C82.34

C82.35

C82.36

C82.37

C82.38

C82.39

C82.40

C82.41

C82.42

C82.43

C82.44

C82.45

C82.46

C82.47

C82.48

C82.49

C82.50

C82.51

C82.52

C82.53

C82.54

C82.55

C82.56

C82.57

C82.58

C82.59

C82.60

C82.61

C82.62

C82.63

C82.64

C82.65

C82.66

C82.67

C82.68

C82.69

C82.80

C82.81

C82.82

C82.83

C82.84

C82.85

C82.86

C82.87

C82.88

C82.89

C82.90

C82.91

C82.92

C82.93

C82.94

C82.95

C82.96

C82.97

C82.98

C82.99

C83.00

C83.01

C83.02

C83.03

C83.04

C83.05

C83.06

C83.07

C83.08

C83.09

C83.10

C83.11

C83.12

C83.13

C83.14

C83.15

C83.16

C83.17

C83.18

C83.19

C83.30

C83.31

C83.32

C83.33

C83.34

C83.35

C83.36

C83.37

C83.38

C83.39

C83.390

C83.398

C83.50

C83.51

C83.52

C83.53

C83.54

C83.55

C83.56

C83.57

C83.58

C83.59

C83.70

C83.71

C83.72

C83.73

C83.74

C83.75

C83.76

C83.77

C83.78

C83.79

C83.80

C83.81

C83.82

C83.83

C83.84

C83.85

C83.86

C83.87

C83.88

C83.89

C83.90

C83.91

C83.92

C83.93

C83.94

C83.95

C83.96

C83.97

C83.98

C83.99

C84.40

C84.41

C84.42

C84.43

C84.44

C84.45

C84.46

C84.47

C84.48

C84.49

C84.60

C84.61

C84.62

C84.63

C84.64

C84.65

C84.66

C84.67

C84.68

C84.69

C84.70

C84.71

C84.72

C84.73

C84.74

C84.75

C84.76

C84.77

C84.78

C84.79

C84.90

C84.91

C84.92

C84.93

C84.94

C84.95

C84.96

C84.97

C84.98

C84.99

C84.A0

C84.A1

C84.A2

C84.A3

C84.A4

C84.A5

C84.A6

C84.A7

C84.A8

C84.A9

C84.Z0

C84.Z1

C84.Z2

C84.Z3

C84.Z4

C84.Z5

C84.Z6

C84.Z7

C84.Z8

C84.Z9

C85.10

C85.11

C85.12

C85.13

C85.14

C85.15

C85.16

C85.17

C85.18

C85.19

C85.20

C85.21

C85.22

C85.23

C85.24

C85.25

C85.26

C85.27

C85.28

C85.29

C85.80

C85.81

C85.82

C85.83

C85.84

C85.85

C85.86

C85.87

C85.88

C85.89

C85.90

C85.91

C85.92

C85.93

C85.94

C85.95

C85.96

C85.97

C85.98

C85.99

C86.00

C86.01

C86.10

C86.11

C86.20

C86.21

C86.30

C86.31

C86.40

C86.41

C86.50

C86.51

C86.60

C86.61

C88.40

C88.41

D46.0

D46.1

D46.20

D46.21

D46.22

D46.4

D46.9

D46.A

D46.B

D46.C

D46.Z

F84.0

F84.3

F84.5

F84.8

F84.9

 



Place of Service: Inpatient/Outpatient

Experimental/Investigational (E/I) services are not covered regardless of place of service.

Hematopoietic cell transplantation for blood cancers is typically an outpatient procedure which is only eligible for coverage as an inpatient procedure in special circumstances, including, but not limited to, the presence of a co-morbid condition that would require monitoring in a more controlled environment such as the inpatient setting.


The policy position applies to all commercial lines of business



Links






This policy is designed to address medical guidelines that are appropriate for the majority of individuals with a particular disease, illness, or condition. Each person's unique clinical or other circumstances may warrant individual consideration, based on review of applicable medical records, as well as other regulatory, contractual and/or legal requirements.

Medical policies do not constitute medical advice, nor are they intended to govern the practice of medicine. They are intended to reflect Highmark's reimbursement and coverage guidelines. Coverage for services may vary for individual members, based on the terms of the benefit contract.

Highmark retains the right to review and update its medical policy guidelines at its sole discretion. These guidelines are the proprietary information of Highmark. Any sale, copying or dissemination of the medical policies is prohibited; however, limited copying of medical policies is permitted for individual use.

Discrimination is Against the Law
The Claims Administrator/Insurer complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Claims Administrator/Insurer does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. The Claims Administrator/ Insurer:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Civil Rights Coordinator.

If you believe that the Claims Administrator/Insurer has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Coordinator, P.O. Box 22492, Pittsburgh, PA 15222, Phone: 1-866-286-8295, TTY: 711, Fax: 412-544-2475, email: CivilRightsCoordinator@highmarkhealth.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

This information is issued by Highmark Blue Shield on behalf of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.  Highmark Inc. d/b/a Highmark Blue Shield and certain of its affiliated Blue companies serve Blue Shield members in the 21 counties of central Pennsylvania. As a partner in joint operating agreements, Highmark Blue Shield also provides services in conjunction with a separate health plan in southeastern Pennsylvania.  Highmark Inc. or certain of its affiliated Blue companies also serve Blue Cross Blue Shield members in 29 counties in western Pennsylvania, 13 counties in northeastern Pennsylvania, the state of West Virginia plus Washington County, Ohio, the state of Delaware[ and [8] counties in western New York and Blue Shield members in [13] counties in northeastern New York].  All references to Highmark in this document are references to Highmark Inc. d/b/a Highmark Blue Shield and/or to one or more of its affiliated Blue companies.





Medical policies do not constitute medical advice, nor are they intended to govern the practice of medicine. They are intended to reflect reimbursement and coverage guidelines. Coverage for services may vary for individual members, based on the terms of the benefit contract.

Discrimination is Against the Law
The Claims Administrator/Insurer complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Claims Administrator/Insurer does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. The Claims Administrator/ Insurer:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages
  • If you need these services, contact the Civil Rights Coordinator.

    If you believe that the Claims Administrator/Insurer has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Coordinator, P.O. Box 22492, Pittsburgh, PA 15222, Phone: 1-866-286-8295 , TTY: 711, Fax: 412-544-2475, email: CivilRightsCoordinator@highmarkhealth.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    1-800-368-1019, 800-537-7697 (TDD)

    Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.